Privacy Policy for ClosePod.com

This privacy notice for ClosePod.com (“we,“ “us,“ or “our“) describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“). These services include visiting our website, using our platform to create digital sales rooms on custom domains, and interacting with us through support channels, email, or other methods.

If you have any questions or concerns, reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

SUMMARY OF KEY POINTS

• What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services.
• Do we process sensitive personal information? We do not process sensitive personal information.
• Do we collect any information from third parties? We may collect information from public databases, marketing partners, and other outside sources.
• How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations.
• In what situations and with whom do we share personal information? We may share information in specific situations and with specific third parties.
• What are your rights? Depending on your location, you may have certain rights regarding your personal information.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
7. HOW LONG DO WE KEEP YOUR INFORMATION?
8. DO WE COLLECT INFORMATION FROM MINORS?
9. WHAT ARE YOUR PRIVACY RIGHTS?
10. CONTROLS FOR DO-NOT-TRACK FEATURES
11. DO WE MAKE UPDATES TO THIS NOTICE?
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on our platform, create digital sales rooms, or contact us directly. This information may include:

• Your name
• Your email address
• Your business name or related details
• Payment or billing information (if applicable)
• Any other details you provide when reaching out for support or requesting services

Information Automatically Collected

We also collect information automatically when you use our Services. This data may include:

• Your IP address
• Your browser and device characteristics
• Operating system information
• Referring URLs
• Usage data about how and when you access our Services

This information is primarily used to maintain security, improve platform functionality, and perform internal analytics.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for the following purposes:

• To provide and operate our Services, including allowing you to create and share digital sales rooms
• To respond to inquiries, troubleshoot issues, and offer customer support
• To enhance and improve the functionality and usability of our Services
• To comply with applicable legal obligations and resolve disputes
• To detect and prevent fraudulent or unauthorized activity

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your information under the following circumstances:

• With Business Partners or Service Providers: We work with trusted third-party providers to help operate and deliver our Services. These providers assist with hosting, analytics, security, and other operational needs.
• During Business Transfers: If we engage in or are involved in a merger, sale, or acquisition, your information may be transferred as part of that transaction.
• With Affiliates: We may share information with affiliates under our control, such as subsidiaries or joint ventures, and require that they honor this privacy notice.

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes, we use cookies and similar technologies to improve your user experience and the performance of our Services. Cookies may help us:

• Save your preferences for future visits
• Analyze platform usage
• Maintain session security
• Detect and resolve technical issues

You can manage or disable cookies through your browser settings, though doing so may impact the functionality of our Services.

5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

Our platform may allow you to register or log in using third-party social media accounts, such as Google or Facebook. When you do so, we may receive profile information such as:

• Your name
• Your email address
• Other information made available through the provider

This information will be used only for the purposes outlined in this notice.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Our servers and partners may be located in countries other than your own. By using our Services, you acknowledge and agree that your personal information may be transferred to, stored, and processed in those countries.

We take steps to ensure your information remains protected regardless of its location.

7. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as necessary to fulfill the purposes outlined in this notice or comply with legal requirements. When we no longer need your data, we securely delete or anonymize it.

8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe that we have collected data from a minor, please contact us at support@closepod.com, and we will promptly take action.

9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, your privacy rights may include:

• Accessing the personal information we hold about you
• Correcting inaccuracies in your personal information
• Requesting deletion of your data
• Withdrawing consent to data processing

To exercise your rights, contact us at support@closepod.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Some web browsers and mobile systems include Do-Not-Track (DNT) features. At this time, we do not respond to DNT signals as no standardized technology exists to recognize them consistently.

11. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we may update this notice periodically to reflect changes in our practices or legal requirements. Updated versions will be posted with a new “Last Updated“ date.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

For questions or concerns regarding this privacy notice, please reach out to us:

Email: support@closepod.com

Mailing Address: 1839, 1007 N Orange St. 4th Floor , Wilmington, DE, New Castle, US, 19801

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To request access, update, or delete your personal information, please email us at support@closepod.com. We will respond in accordance with applicable data protection laws.